Foodbank Warehouse Supervisor Required

7th February 2019

Job Title: Foodbank Warehouse Supervisor

Part time:                20 hours per week

Salary:                      £12,000 per annum gross, with 5% pension contribution. Funding currently secured

                              for 3 years-2019, 2020, 2021 subject to compliance with funders’ reporting requirements.

Working hours:   During opening hours between 10am and 2pm Monday to Friday

                                     Occasional evening, early morning and some weekend work may be required as  

                                     agreed with the Chief Officer  

                                     Hours will be managed within the 20 contractual hours per week, any additional  

                                     hours must be agreed by the Chief Officer, any approved ‘overtime’ hours will not be

                                     paid but will be taken as time off in lieu.

Responsible to:    The Chief Officer

Employed by:       The Trustees of Colchester Foodbank

Location:               33 Moorside Business Park, East Gates, Colchester


Overall Responsibilities:  

To oversee and manage the team of volunteers in the warehouse to ensure that all areas of the warehouse are run efficiently, ensuring effective stock control, stock rotation and sufficient food availability and supply in line with Colchester Foodbank and Trussell Trust guidelines.  In addition, to meet all current legislative standards including health and safety.

To contribute to decision making in team meetings

This post is funded through the Fight Hunger Create Change programme, which is a partnership funded by Asda with the Trussell Trust and Fareshare.

Specific Responsibilities:

  • Plan the daily rotas for all warehouse volunteers ensuring adequate cover is available;
  • Allocate daily tasks for warehouse volunteers;
  • In liaison with Lead Volunteers, to ensure that all warehouse volunteers have induction training to ensure that they can undertake the full range of warehouse duties;
  • Liaise with Lead Volunteer (supermarkets and drivers/collectors) to ensure that donations are collected, weighed, sorted appropriately, and records of donations are accurately kept;
  • Ensure all client vouchers are correctly logged in, and monitor that clients parcels are the correct weight;
  • Ensure regular written reports are submitted to the Chief officer and Trustees as required;
  • Liaise with Lead Volunteer to co- ordinate seasonal activities and collections such as Christmas and Harvest;  
  • Provide the Chief Officer with weekly/monthly updates on stock levels, items needed, surplus items and to arrange purchases of items as required;
  • Work with the Lead Volunteer to provide surplus items to local organisations and agencies and other Foodbanks;
  • Manage and co-ordinate regular stock checks providing data to the Chief Officer;
  • Build a good working relationship with both Wivenhoe Foodbank and Brightlingsea Foodbank volunteers to ensure that they have adequate stocks of food at all times;
  • If and when there is a restructuring of premises, be instrumental in moving stock to where it is needed;
  • Oversee the day to day health and safety compliance in the warehouse, including maintaining the Accident Book and reporting all concerns and incidents to the Chief Officer;
  • Notify the Chief Officer of any concerns within the warehouse;
  • Drive the Foodbank van in support of services as needed;
  • Undertake regular supervision meetings with the Chief Officer.

Essential Skills

  • Ability to work under pressure with a diverse group of volunteers whilst maintaining a sense of humour;
  • Be physically able to move food items within the warehouse and other designated food bank areas;
  • Have good organisational skills and be able to plan and organise, both as an individual and in leading a team;
  • Be a good, clear oral and written communicator. This should include basic word, excel and email skills;
  • Hold a current driving licence;
  • Have a basic understanding of Health and Safety legislation including manual handling;
  • Sympathetic to the values of the Foodbank, its Christian ethos and the Trussell Trust’s mission;
  • Willingness to involve yourself in the wider life and activities of the Foodbank.

Desirable Skills

  • Experience of warehouse management/work and stock control;
  • Experience of Volunteer management/working in the charity sector;
  • Willingness to undertake professional training.

Information about Colchester Foodbank and the Trussell Trust

Colchester Foodbank (‘the Charity’) is a Christian led charity that is established to alleviate poverty in North East Essex. The aims of the charity are primarily delivered through the provision of emergency food parcels to individuals and family groups in financial crisis.

The Charity is supported through donations of food and money from members of the general public, local businesses and organisations and works with referring agencies with whom the clients are engaged to change their situation.

The organisation is registered as a charity in England and Wales with the Charity Commission. The Charity welcomes those of all faiths and none, who wish to serve people in North East Essex who are in need of support with emergency food in a crisis.

The Charity’s main operations are delivered through three distribution points which operate in Colchester, daily and at Brightlingsea and Wivenhoe on a weekly basis.

Colchester Foodbank is looking at extending their hours and opening in 2019 to include Saturdays to better cope with the demand for the service and increasing our storage capacity.

Colchester Foodbank Values

Colchester Foodbank is committed to community built on diversity, tolerance, cooperation, and mutual respect; we want to contribute to society and demonstrate social responsibility.

Our values are important to us, and we aim to live them out in all areas of our work. 

We are passionate about what we do and the difference it makes in the lives of others 

We are compassionate; we give selflessly and put others before ourselves 

We hold ourselves accountable: we acknowledge and assume responsibility for actions, decisions, and consequences – as individuals and as an organisation. 

We are innovative, with the ambition to pursue new and creative ideas that have the potential to change lives for the better. 

We empower and encourage staff, volunteers and clients to take the initiative and achieve their best, in a safe environment where mistakes are viewed as learning opportunities. 

Our goal is to make the foodbank centre an informal and friendly place where clients are welcome.

How to apply

Please apply by email including your curriculum vitae and a covering email explaining why this role appeals to you and how you meet the essential skills and desirable skills listed. The names and contact details of two people (these should not normally be family members) who will be able to supply a reference for this post should be included.

This should be sent to arrive before the closing date 8am 24th December 2018 to

[email protected].

We plan to inform shortlisted applicants on 24th December that they will be invited to an interview on 27th December (or the 28th December if a second day of interviewing is required).

If you require further information about this post or wish to make a visit before applying, please contact:

The Lead Volunteer on duty at Colchester Foodbank by telephoning 01206 621998 during work hours, or email [email protected]

Additional Information: (Answers to questions asked!)

Question 1: Can I apply to job share the post.

Answer: Yes you can certainly indicate you would like to job share or are willing to job share, we will discuss this at interview.

Question 2: Are you an Equal Opportunities employer?
Answer: Yes.

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